Videk

Market-leading manufacturer and retailer of network systems and IT solutions

Working with our long-term client to move their old stock inventory system over to a new bespoke WooCommerce website

Making order management simple for their customers

  • Easier stock management and integration
  • Refreshed, modernised, tech-focused design
  • Fully responsive unlike their previous site
  • Making it easier for users to manage and make repeat orders
  • Quick ordering options and helpful search suggestions
  • Encouraging customers to get in touch through live chat, and promoting dedicated account managers

Videk needed a modern platform to help them move away from their ageing inventory system

Our long-term client Videk had their website and stock system built on the ageing JShop platform. A modern management system was urgently required to take their business to the next level.

We have been supporting the client’s JShop website since 2015, but in recent years, it has become prohibitive to their business. Key eCommerce features that users have come to expect, such as product filtering, quick order options and, importantly, full responsiveness have not been achievable without prohibitively high development costs.

By moving them to WooCommerce we have been able to add key B2B functionality such as wishlists, conversations, quick ordering, search suggestions and easy re-ordering to name a few. All of these features have been designed to make it easier for their customers who regularly make repeat or large orders, allowing them to manage everything from within their account area.

Another goal of the site was to improve usability around variable products, and make it easier for customers to order and for the client to manage many variations of a single product, as it is common for their products to have more than 100+ variations, so we have made it much simpler for a user to choose their variation and add it to their basket, while still allowing a customer to search for a specific variation.

Videk macbook screen mockup
Videk MacBook Scrolling Background
Updating Videk

Modern design for a modern eCommerce platform

The redesign for Videk was all about creating a tech-focused brand for this leading IT solutions provider. Making use of the 4 brand colours from the logo to distinguish the 4 product categories; Networking, Audio & Video, Power and Connectivity.

The design was as much about delivering a refined eCommerce experience, as it was about appearance. Videk pride themselves on their customer service which is why providing dedicated account managers and live sales reps to support any customer request was important.

Videk website multiple macbooks
Videk top down iphone website mockup
Videk macbook & iphone
Videk logo
Videk logo & colour palette
Videk front facing iphone product page mock up
Videk front facing iphone lightbox mock up
Videk front facing iphone basket page mock up
Videk website elements
Videk image montage
Videk product essentials feed